Buttercups Goat Sanctuary Privacy Policy

Buttercups Sanctuary for Goats

Privacy Policy

What information do we collect?

Buttercups Sanctuary for Goats (The Sanctuary) collects information from you to enable us to provide you with the goods and services you ask for. This may include your name, address, telephone, email address, credit or other payment card details. The Sanctuary does not retain payment card details following completion of a transaction. If any of the information you have provided changes at any time or appears to be incorrect, please let The Sanctuay know by sending an email to: enquiries@buttercups.org.uk .
 
The Sanctuary will use the information you enter into the website only for administration purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions and on any pages or emails that link to such forms.

Whenever The Sanctuary asks you for information about yourself you may, by ticking the relevant box, opt-in to receiving other communications. In addition, whenever you receive other communications by email you will be told how to opt-out of being updated by email in the future. If you choose to opt-out of being updated as described above The Sanctuary will cease all such future disclosure of data.

In no circumstances will The Sanctuary collect any data that is not directly related to the use of this website so, for example, we will not record other sites that you have visited.

Third Parties

The Sanctuary will not provide any of the personal information you give to us to any third party for any purpose unconnected with a transaction you initiate, except with your prior express consent.
 

How we collect data about your use of this website

The Sanctuary tries to ensure that our website offers visitors an enjoyable experience. To help us achieve this goal, The Sanctuary, and our appointed agency, may collect anonymous information about your use of this website, and your reading of the newsletter from cookies, and or, by the use of pixel tags. Cookies are small data files that are sent to your browser and pixel tags are used to read such cookies. Most internet browsers automatically accept cookies but you can delete existing cookies from your browser, by editing your internet browser options and choosing not to receive cookies in future.

Please note that if you do opt to reject cookies, any personalised functionality of this website, for example the shop, will not operate correctly.
 

 

Security

The Sanctuary is committed to the security of your personal information and we have security procedures in place to protect the loss, misuse, or alteration of information under our control.

 
How Do We Use Your Personal Data Under the GDPR

We must always have a lawful basis for using your personal data. This lawful basis may be because the data is necessary for performance of a contract with you, because you have consented to our use of your data, or because it is in our legitimate business interests to use it.

We will use your data for the following purposes:
• To respond to any enquiries you submit via email, telephone or a form on our website.

• To supply our products and services when you place an order. Your personal details are required for us to entered into a contract with you.

• To contact you with any questions about your order, to confirm your order details, and to follow up after your order has been dispatched.

• To email you news and offers that you have opted in to.

• To track (using unique identifiers in cookies) visitor behaviour on our website. Your IP address is anonymised and no personally identifiable information is stored unless you contact us through the website. Further information can be found in our cookie policy.

For How Long Do We Keep Your Personal Data?

The length of time we keep your personal data will vary depending on the purpose for which it was collected:
• Where you have contact us but not placed an order, your data will be kept for 2 years after the last date of contact.

• Where you have placed an order with us, your data will be kept for 7 years after your last order or 2 years after the last date of contact, whichever is later.

• Where you have signed up to our email mailing list via our website we’ll keep your data whilst you keep opening our emails. Any address on the list which does not open a message for 2 years will be removed. If you wish to unsubscribe from our mailing list, please contact via the details at the bottom of this page.

How and Where Do We Store or Transfer Your Personal Data?

We store your data on our servers in the UK and/or our cloud based storage facility.

 

 

How Can You Access Your Personal Data?

You can contact us to request details and a copy of any personal data we hold. This is called a “subject access request”. You can do this using the contact details below.
There is normally no charge for a subject access request, though if your request is “manifestly unfounded or excessive” (such as making repetitive requests) a fee may be charged to cover our administration costs.

 
How Can You Contact Us?

If you have any questions about how we collect, use, or store your personal data please contact us using any of the following details:
Email: enquiries@buttercups.org.uk

Telephone: 01622 746 420

Address: Buttercups Sanctuary for Goats

Wierton Park

Wierton Road

Boughton Monchelsea

Kent

ME17 4JW

 

 

Butercups Sanctuary for Goats

Cookie Policy

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your registered account(s) and preferences.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help Buttercups Sanctuary for Goats provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used

Statistics (6)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name: __utm.gif
Provider: google-analytics.com
Cookie purpose description: Google Analytics Tracking Code that logs details about the visitor’s browser and computer.
Type: Pixel
Expiry: Session

Name: __utma
Provider: google-analytics.com
Cookie purpose description: Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.
Type: HTTP
Expiry: 2 years

Name __utmb
Provider: google-analytics.com
Cookie purpose description: Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.
Type: HTTP
Expiry: Session

Name __utmc
Provider: google-analytics.com
Cookie purpose description: Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.
Type: HTTP
Expiry: Session

Name __utmt
Provider: google-analytics.com
Cookie purpose description: Used to throttle the speed of requests to the server.
Type: HTTP
Expiry: Session

Name __utmz
Provider: google-analytics.com
Cookie purpose description: Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.
Type: HTTP
Expiry: 6 months

Name __ga
Provider: google-analytics.com
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Type: HTTP
Expiry: 2 years

Name _gat
Provider: google-analytics.com
Cookie purpose description: Used by Google Analytics to throttle request rate.
Type: HTTP
Expiry: Session

Name _gid
Provider: google-analytics.com
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Type: HTTP
Expiry: Session

Name collect
Provider: google-analytics.com
Cookie purpose description: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
Type: Pixel
Expiry: Session

Marketing (5)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name: GPS
Provider: youtube.com
Cookie purpose description: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Type: HTTP
Expiry: Session

Name: PREF
Provider: youtube.com
Cookie purpose description: Registers a unique ID that is used by Google to keep statistics of how the visitor uses You Tube videos across different websites.
Type: HTTP
Expiry: 8 months

Name: VISITOR_INFO1_LIVE
Provider: youtube.com
Cookie purpose description: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.
Type: HTTP
Expiry: 179 days

Name: YSC
Provider: youtube.com
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Type: HTTP
Expiry: Session

Name: yt-player-two-stage-token Provider: youtube.com
Cookie purpose description: Unclassified
Type: HTML
Expiry: Persistent

Unclassified (1)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name CraftSessionId
Provider: Craft Cms
Cookie purpose description: Unclassified
Type: HTTP
Expiry: Session

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Buttercups Goat Sanctuary. References to "our Website" or "the Website" are to buttercupsgoatsanctuary.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Buttercups Goat Sanctuary
Wierton Park, Wierton Road, Boughton Monchelsea, Maidstone, Kent,
ME17 4JW

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.